Points 1 2011 Sichuan tourism complaints obvious reduced under Sichuan province tourism law enforcement Corps statistics first half province tourism complaints related data analysis display, 2011 first half, on travel agency, and guide, and hotel Hotel, and scenic attractions of complaints obvious Miu Miu Handbags Replica reduced, than 2010 earlier respectively fell has 19.4%, and 42.3%, and 75% and 50%. While, 2010 first half province total accepted tourism complaints 142 pieces, and 2011 first half, province total accepted tourism complaints 120 pieces, 22 less than 2010, down 15.5%. change count as passengers averages, 2010 complaints per 100,000 people in the first half 1, 2011 just 0.74 per 100,000 people complaints in Miu Miu Handbags Replica the first half, down 26%. statistics on complaints from the set of real analysis, the first half of 2011, the province's tourism total complaints against travel agents, tour guides, hotels, scenic complaints
Is fell trend, description travel agency itself service, and guide service, and hotel Hotel service, and scenic attractions service this series of contains journey in the community map tour, key elements of service quality are is rose trend, reflected has Sichuan province tourism market overall quality 2011 has upgrade. this while and levels tourism administrative law enforcement sector vigorously carried out tourism market comprehensive, and strengthened market check efforts is inseparable from, on the also description province within brand tourism enterprise in strengthened service quality upper and lower has effort. tourism knowledgeable person, and Bao in the tourism, comfort brands such as tourism, Chengdu Everbright enterprises have entered the 2010 national travel agency hundred strong, further establishing the model of Sichuan tourism brand. Hot 2 complaints about shopping is to increase tourism, such as key projects of travel agencies, quality of service in the promotion of, and closely related to the tourist shopping complaints rise. According to Mulberry Bags Replica data from the tourism law enforcement police corps in Sichuan province showed that the first half of 2011
On tourism shopping places of complaints on up 9 pieces, accounted for 2011 years first half tourism complaints total of 8%. and 20,113 quarter, involved tourism shopping places of complaints 6 pieces, and 2010 annual and 2011 II quarter accepted of involved tourism shopping places of complaints pieces number Mulberry Bags Replica flat, accounted for 2011 third quarter complaints total of 5.7%. and 2010, annual on tourism shopping places of complaints only 6 pieces, accounted for year complaints new definitions today, of 1.8%. According to Sichuan province tourism law enforcement Corps analysis, On tourism shopping places of complaints is rose trend, main causes has three: a is complaints channel increasingly widening, from past of written, and phone, and site, single complaints way extended to now through media, and network, Omni-directional, and more levels of complaints channel; II is implemented has tourism complaints information notice system, enhanced has complaints processing work of information transparent of, create has must of social atmosphere, raises has general tourism consumer followed up concern.
Currently many shopping complaints, are is in together case publicity Hou, remaining has same experience of consumer followed up complaints, and common complaints; three is by currently entire tourism market large environment of effect, exists "zero negative tour", and guide pay mechanism does not perfect, problem, and some travel organization institutions itself operating system exists "affiliated Contracting",, let shopping points became part travel organization institutions even Fake Prada Bags guide of main income sources, to raises more complaints. Sichuan province tourism law enforcement Corps special reminded consumer, Regardless of parameter mission also is self-help tour, line Qian are to special note about shopping points of project, note in shopping points easy appeared of some disputes, special to note following several points: a is parameter mission Qian confirmed into shopping shop of number; II Fake Prada Bags is shopping places in the A sitting room, the Assembly room of the monks doctor is with practice qualification; three is shopping places by sales commodity is by price supervision and real; four is shopping places sales, and settlement process in the of shoddy, and to false generation really; five is no effectively
In doubt don't buy expensive goods. HotSpot 3 old mission, and minor mission costs disputes increased old mission, and minor mission of disputes increased, is this year more obvious of phenomenon. tracing its causes, while is travel agency in line quote in the, because elderly, and minor people was think no is strong of consumption ability, or does not followed guide arrangements shopping and increased tour, caused consumer dissatisfaction. II is due to all scenic policy different, on holds old card, and students card of tourists purchased tickets of offers scale varies, this on caused has part elderly, and Minor preferential ticket refund after the dispute of Panax ginseng. According to the analysis of the tourism law enforcement police corps in Sichuan province, as our society is ageing, older persons, minors capable of travel time, travel demand and economic aspects of the spending power of more and more involved in tourism activities, precisely because of the environmental impact of the tourist market as a whole, the Guide compensation mechanisms are not perfect and travel organization
Frame itself operating system exists of "affiliated Contracting", many aspects problem, let elderly, and minor people groups became part travel institutions eye in the of "times consumption ability" groups, turn increased elderly, and minor people of parameter mission costs. Sichuan province tourism law enforcement Corps on reminded consumer, under Sichuan province enacted of 33rd section of provides, "same tours team in the, travel agency shall not due to tourists exists of age or career Shang of differences, Made and other tourists different of contract matters. travel agency provides has and other tourists compared to more of service, or tourists active requirements of except ", therefore consumer full has reasonable reasons, refused such of contract. HotSpot 4 exit tour claims amount sharply rose according to from Sichuan province tourism law enforcement Corps of data display, 2010 province claims amount total 438,880 Yuan, which involved exit tour of claims amount for 226,585 Yuan, accounted for year claims total of 51.6
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